Help Centre


Setting up domain authentication for use with DomainKeys, DKIM, SPF and SenderID
Describes how to add your own authenticated sending domain into Suite26 so that your e-mails are signed with DomainKeys and DKIM as well as validating with SPF records and SenderID. This will help to improve the deliverability of your campaigns.

Setting up clients within Suite26
Every function within Suite26 happens within a client. By default every new user has one client setup, but Suite26 allows you to add as many clients as you need.

Changing your unique Suite26 sub-domain
Suite26 gives every user a unique sub-domain at which they can access the Suite26 system. This sub-domain is automatically generated, but you are free to change it to something you prefer.

How system users work within Suite26
System users are users that the administrator can setup to grant access to the Suite26 system without having to disclose the administrator's e-mail address and password.

Setting the system alert e-mails to be sent to a different address
The system sends alert e-mails to the account administrator. If desired, this address can be changed so that they are sent elsewhere.

Selecting a client to be selected as default upon login
Suite26 allows you to setup separate clients. You may want to select one of these clients as the default that is chosen every time you log in.