Customer Relationship Management Features
Manage your relationships-
• Create and manage contacts
• Create contact groups
• Easy update contact details
• Segment contacts into groups
• Track contact history
• Define segmentation areas by:
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• Interest
• Activity
• Behaviour
• Socio – demographics
• etc
• Promotional code and referral offer tracking
• Multi-browser compatible
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• Rapid database import from CSV file, spreadsheet or Outlook
• Export database to desktop
• Automatic email address checking and validation
• Automatic removal of duplicate email addresses
• View and track history of emailshots and / or surveys by contact/contact groups
• Easy add new contact feature
• View scheduled communications by contact/contact groups
• Customise email communications for contact groups


