Dear customers,

We have temporarily removed the Saved Contact Filters feature from Suite26 due to ongoing technical issues.

The feature requires a complete overhaul and unfortunately we are unable to offer a completion date at this stage.

We apologise for any inconvenience this may cause to your customer segmentation plans on your email campaigns.  Announcements on its development will be posted here.

If you have any questions or concerns, please call us 0845 313 0912.

Kind regards,

The Suite26 Team

We've recently made some improvements to our export contacts functionality.

• You can now select which contacts you wish to export.  This includes all contacts, a contact group, a saved filter or a custom subset which you create on the fly using the segmentation filter.
• You can choose 5 different text file types to export to.
• You can select which fields appear in your export.
• We've added a progress bar while the system writes your file so you can see that the system is still active during large downloads.

On top of those changes you can also view your recent exports from the contacts dashboard and re-download the file.

Please see our step-by-step guide to exporting contacts for full details.

You can now create saved filters on your contacts database using our segmentation filter.

You can then use this filter when sending an e-mail campaign to quickly send to the specified contacts.

For full details, please see our help article on setting up a saved contact filter.