Dear Customers,

If you need to buy email credits for your account, please email sales@26.co.uk for a quicker response.

Thanks

The Suite26 Team

Here is your chance to make a great saving on Suite26 credits as we are offering 10% off Suite26 purchases today. Just make sure you bag your Suite26 bargain before 5.30pm today.

Your email credits never expire, so buy them now and make a huge saving even if you're not planning to use them striaght away.

We hate to see a bargain go to waste, so call 0845 313 0911 and quote CCC10 today. Remember you now have until 5.30pm Thurday 16th December to buy with 10% off.

Call 0845 313 0911 and quote CCC10 today

Cannot be used in conjunction with any other offers.

Dear Customers,

The finishing touches are being made to upgrades and improvements on Suite26. The main aspects you will notice so far include:

A new interface
It's now clearer, smoother, slicker, and in some cases there are less steps.

Faster email sending
Sending of previews and campaigns is now faster, much faster. No more hanging around for those test sends or campaigns to come through.

The vast majority of the upgrades we have carried out were under the hood of the system, so unfortunately you will not be able to physically see most of them, but we are confident you will definitely benefit from the improvements as you continue to use Suite26.

Please note, like with any new upgrade, installation or maintenance work, there is likely to be the odd broken link, or  loose wire somewhere.  So if you do happen to experience any issues in the system, please kindly let us know by emailing support@26.co.uk, and we will get right on it.

Thanks for your patience and feedback so far.

Kind regards,

The Suite26 Team

Dear Customers,

Please note you may experience some downtime or distruptions if attempting to use Suite26 this evening.

As the evenings are our quietest period, we will be making the necessary upgrades to the system for improved overall performance.

Apologies for any inconvenience this may cause to your email marketing plans.

Kind regards,

The Suite26 Team

Dear customers,

We have temporarily removed the Saved Contact Filters feature from Suite26 due to ongoing technical issues.

The feature requires a complete overhaul and unfortunately we are unable to offer a completion date at this stage.

We apologise for any inconvenience this may cause to your customer segmentation plans on your email campaigns.  Announcements on its development will be posted here.

If you have any questions or concerns, please call us 0845 313 0912.

Kind regards,

The Suite26 Team

If you did not have a chance to catch up with us at Internet World and The Online Marketing Show this year, do not worry because we are going to be at Media Pro 2010 in early November.

Come along and find out how to gain a competitive edge in your market, as this entire event is focused on how to make your marketing and communications more effective.

We'll be:

• Doing one-to-one demonstrations

• Providing email marketing advice and support

• Giving away email credits for coming to see us. (Yeah now you're interested!)

Plus there's the chance to put a face to a name at last.

So if you need some help connecting with your customers, this event is the place to be.

To arrange a set time to meet up with us just call Mark on 0845 313 0912 or email enquiries@26.co.uk with your preferred time.

We look forward to seeing you there.

Where
Stand 84, Olympia 2, London

Dates
Tuesday 2nd November 2010
Wednesday 3rd November 2010

Cost
Free! Register today

By following Suite26 on Twitter, you will be able to keep up to date with the latest news, offers and discover how to stay ahead of your competitors.

Follow Suite26 and be the first to receive:
1. Helpful tips and advice on how to improve your email campaigns – Engage more customers - increase sales – grow your business.

2. News and updates on Suite26 – New features and developments giving you more for your money!

3. Insights into the busy world of Email Marketing - Keep up to date with and compare your stats against the latest market trends.

4. Exclusive offers and competition news – awarding customers and helping you save more!

5. Networking opportunities to build your contacts – More contacts - more referrals? More sales opportunities?

After inserting your logo and images onto your email template, why not make them link through to a specific landing page on your website.

To set-up a link and drive more traffic to your site:

- Simply click on the image or logo you want to set-up as a link

- Click on the Insert/Edit link button in the toolbar menu.

- Type in your desired URL (e.g. www.yourcompany.co.uk/specificpage)

- Hit Ok.

You may then notice blue border appear around your image or logo (as shown above) and no doubt, you’d like to remove it.

To remove the blue border and make your email look sharper:

- Click on the image or logo again

-  Click on the Insert/Edit Image button in the tool bar menu. An image properties pop-up window will appear

- Type a 0 in the boarder field, as shown on the left.

If you need any help inserting images, creating links or removing the blue border, please give Mark a call on 0845 313 0912 or email enquiries@26.co.uk

You can now enjoy a personal one-2-one training session and demonstration on Suite26 without even having to leave your desk, via a free online webinar.

If you need some help getting started or simply want to be guided through Suite26 step-by-step, just give us a call and we'll arrange a date and time to do it that's convenient for you. We can even do it there and then if you'd prefer.

How to book your free webinar demonstration:

1. Call 0845 313 0912 or email enquiries@26.co.uk and tell us when you'd like to do it
2. We'll email you an invite with clear instructions on how to join the webinar
3. Once you're in, just sit back, relax and let us do the rest. We'll show you how to make the most of Suite26 and improve your email marketing.

You'll learn how to:

• Create and send a personalised email campaign in minutes, including adding logos, images and links
• Import and edit your own customised email template
• Track, follow up and improve on your campaign performance
• Import your email lists into Suite26 with ease
• Set-up a subscribe form for your website to collect email addresses and build your database
• Create additional users and clients for your account
• And much more...

No matter what level of email marketing experience you have, failing to follow these simple email marketing best practices can affect your email campaigns’ success.

By sticking to this checklist, you can help guarantee more opens, clicks, responses and ultimately sales, (if that’s your goal?)

Branding:

• Does your email feature your logo, corporate branding and colours?
• Does the branding on your email match the same style and feel as your website?

Content:

• Does your message contain the benefits to the reader? How will they benefit from your offer, latest news or new product or service etc?
• Does your email include well-placed, clear and compelling call-to-actions? Is it obvious what you want them to do next?
• Is your email well structured and have an even balance between text, images and links?
• Have you avoided using spammy words in your subject line and body text?
• Is your subject line intriguing and persuasive enough to make the recipient want to read on?

Personalisation:

• Have you tried personalising your email with the customer’s name, yet without over-personalising the email?
• Is your ‘From Name’ a named person or just a generic one such as info, sales or support? Using a name can help make it feel friendlier.

Data Management:

• Have you recently checked to see how up to date your email address data and contact groups are?
• Is your sign-up process as easy as it can possibly be? Have you personally tested it recently?

Legal Bits:

• Does your email contain any of your corporate details? Full company name, head office address, a contact number?
• Is your unsubscribe link clearly visible, simple and straightforward?

Technical Design & Testing:

• Have you tested the your email to see how it renders in different mail clients and web browsers? Outlook, Hotmail, Yahoo etc?
• Have you included a link for the email to be viewed in a new web browser page?
• Do your images have alt text so that content will still appear even if the images cannot due to certain mail client settings?
• Have you kept the resolution size of your images and logos small and checked that they load properly and quickly?

If you can tick all these boxes, you’re ready to go!