Archive for August, 2009


Training seminars to start in two weeks

Friday, August 28th, 2009

There's now just under two weeks to go until the Suite26 training seminars get under way, and we still have 4 places up for grabs. For a chance to discover how using Suite26 for your email marketing will help grow your business, please call us on 0845 313 0911 or email sales@26.co.uk by Friday 4th September.

Support for Gmail unsubscribe feature

Friday, August 28th, 2009

Recently Gmail announced a new feature that allows recipients to click a 'unsubscribe from this sender' link within the Gmail interface to be removed from future mailings.   The same feature is also available to Gmail users when they use the 'Report Spam' button.

Gmail users access this link by first clicking on the 'Show Details' link when they receive a message, as seen in the image below.

We are pleased to announce that Suite26 now supports the additional unsubscribe method the Gmail is providing.   A Gmail recipient clicking on this link will be unsubscribed from you contacts within minutes of clicking the link and you will see the unsubscribe recorded in your usual campaign reports with a reason of 'Feedback Loop'.

At present Gmail will only show this unsubscribe link when the email has been signed with DomainKeys/DKIM so that they can be sure that the email has come from a valid sender, it is therefore important for you to setup an authenticated domain with Suite26.  It only takes a few minutes to setup an authenticated domain, it's totally free with Suite26 (many providers will charge you £100s to do this) and, even better, it will help your deliverability - what are you waiting for?

Infrastructure upgrades this evening

Monday, August 10th, 2009

This evening (Monday 10th August 2009) we will be upgrading some of the infrastructure that powers Suite26.

The work will commence around 18:00 BST and last for approximately 1 hour.     During this time the Suite26 application will remain available, but there may be a short delay in email campaigns being sent out.   Any bounces, clicks, opens, unsubscribes etc will be recorded and processed as usual.

We will update our Twitter page with status updates throughout the maintenance period.

Training Seminars. Last chance to receive 1,000 free credits

Friday, August 7th, 2009

Time and spaces are running out faster than expected, so please pick up the phone and book your FREE Suite26 training seminar by end of play TODAY on 0845 313 0911 to ensure you don't miss out on the email marketing seminar that is going to fundamentally change how you market and build your business forever.

In case you've forgotten, you get 750 free email credits anyway for coming along, but if you book by the end of play today, you get an extra 250 email credits, giving you a grand total of:

1,000 FREE HTML email credits

Remember 1 credit = 1 email address you send to and you can do a serious email campaign with 1,000 email credits!

You'll immediately see how Suite26 really does live up to the hype and you won't end up kicking yourself for missing out on this this excellent money-saving opportunity.

So don't delay, call us now on 0845 313 0911 or email sales@26.co.uk.

New reports now available

Tuesday, August 4th, 2009

We've recently added two new email campaign reports into Suite26.

The first is a Not Opened report which allows you to view and export the recipients that did not open your email campaign. The second is Opened But Not Clicked report which allows you to view and export recipients which opened your campaign but did not click on any links, allowing you to follow up further if you wish.

Both of these new reports can be accessed from the Delivery Overview report. You'll find them listed in the More Reports section underneath all of the usual statistics.

More Reports