Archive for March, 2009


New templates added

Friday, March 27th, 2009

We've recently added 10 new templates into Suite26 which you are free to use and edit to suit your own needs.

To use a template, simply create your campaign as normal and then click on the Edit Primary Content link.   You will now see our built-in WYSIWYG editor, and just above and to the right of that you will find the Use A Template link.   Upon clicking on this link you will be able to select a template of your choice which will be inserted into the editor and can then be changed to meet your requirements.

Why do my links always show up in blue?

Tuesday, March 24th, 2009

We are often asked why the links in an email campaign often show up in blue when received by a number of different email clients (ie; Outlook, Gmail, Yahoo etc).   Blue links are the default behaviour for most of these email clients but there are a couple of quick things you can do to ensure your links are the desired colour in the majority of them.

Please see our help article about changing link colours in your email for full details.

Improve deliverability with an authenticated domain

Thursday, March 19th, 2009

By adding an authenticated domain into your Suite26 account you could improve the deliverability of your e-mail campaigns.   Sending from an authenticated domain ensures your mail is signed by DomainKeys, DKIM and validates against SPF records.   Additionally, the link tracking URLs in your campaign will use the same authenticated domain which can sometimes help when it comes to getting past spam filters on your recipient's computers.

An authenticated domain is by no means a guaranteed way of ensuring your email does not end up in spam folder, but it can certainly help.

For more information please see our help article about authenticated domains, DomainKeys, DKIM and SPF.

Setting up a domain is easy and should only take a few minutes.   You will need to know how to make some DNS entries for your domain (your web host should be able to help you with this).  If your domain is already hosted with Global Gold then we can make the changes for you.

There are no disadvantages to setting up and authenticated domain, only advantages, therefore we recommend that all users set up an authenticated domain as soon as possible.

Full instructions can be found in our help centre: Set up an authenticated domain for DomainKeys, DKIM, SPF and SenderID

As always, if you need any assistance please do not hesitate to contact us.

Lycos email is no more

Wednesday, March 4th, 2009

On February 15th 2009 Lycos UK shut down it's email services as they had previously advised.

We would advise Suite26 users to remove (or set to Do Not Mail) any contacts from their list using the lycos.co.uk e-mail address.